Date
15 January 2027
Time
08:30
Location
Hilton Nicosia Hotel
Language
English
The Intelligent Bank: The Reinvention of Financial Services
The banking industry is entering a defining new era. Artificial Intelligence, intelligent automation, digital technologies and data-driven decision-making are fundamentally reshaping how financial institutions operate, compete and create value. At the same time, evolving regulation, geopolitical uncertainty, economic volatility, cybersecurity threats and rapidly changing customer expectations are compelling banks to rethink their business models, modernise their infrastructure and redefine the role they play in an increasingly digital economy.
Against this backdrop, the 14th Banking, Payments & FinTech Forum & EXPO will bring together the leaders shaping the future of banking and financial services in Cyprus and beyond.
Under the central theme “The Intelligent Bank: The Reinvention of Financial Services”, the Forum will explore how financial institutions are evolving into intelligent, technology-enabled organisations that combine trust, innovation and resilience to thrive in an AI-driven world. Discussions will examine how Artificial Intelligence is transforming customer engagement, lending, fraud detection, risk management, operations and strategic decision-making, while enabling banks to deliver more personalised, efficient and secure financial services.
The Forum will also explore the rapidly evolving payments landscape, including instant payments, Open Finance, Electronic Money Institutions (EMIs), digital assets, stablecoins, tokenisation and Central Bank Digital Currencies (CBDCs), examining how these developments are redefining the future of money and creating new opportunities for banks, FinTech companies and payment providers.
As Cyprus continues to strengthen its position as a regional financial and business hub, collaboration between banks, regulators, payment institutions, FinTech companies, insurers and technology providers has never been more important. The Forum will provide a high-level platform for dialogue, knowledge sharing and the exchange of best practices, fostering the partnerships and ideas that will shape the future of intelligent banking and financial services.
FACTS AND FIGURES
Audience
The Forum is addressed to Members of the Board of Directors, CEOs and other Senior C-level Managers from:
- Local and Foreign Authorised Credit Institutions (Banks) based in Cyprus
- The Central Bank of Cyprus and other regulating authorities
- EMIs
- Payment Institutions
- Investment Firms
- Other financial services organizations
- Insurance Companies
- Professional services firms (accountants, lawyers)
- Consultants
- IT / FINTECH solutions providers
In particular:
- Members of the Board of Directors
- CEOs
- Senior Managers
- Heads and officers of retail, commercial and corporate banking
- Heads and officers from SMEs banking
- Strategy Departments
- Risk Management Departments
- Cards departments
- CRM and Customer Data Management Systems
- IT departments
- Marketing Departments
THE CONFERENCE
The Banking, Payments & Fintech Forum and EXPO is the largest gathering within Cyprus’ financial services sector. The Forum aims to explore strategic transformations shaping the future of banking in Cyprus and Europe. This year, the forum will have a strong emphasis on the key themes of shaping the future of banking, digital innovation, artificial intelligence, the future of risk management and banking operations. It will also discuss how financial institutions can redefine their business models to thrive in a rapidly changing environment. The Forum is addressed to senior executives and decision-makers from Banks, Investment Firms, FinTechs, EMIs, and Payment Institutions.
Previous Speakers
Previous Agenda
In-depth Analysis of Corporate Client Satisfaction
Core banking transformation is no longer about replacing legacy systems, it is about recomposing the bank for agility, resilience and growth. In this keynote, Ram explores how banks can modernise their core in a phased, low-risk and outcome-driven way, leveraging modular architectures, cloud and API-led capabilities. The keynote session will highlight how a future-ready core enables faster innovation, improved operational efficiency and sustainable competitiveness, while aligning technology transformation with business strategy.
- Digital Payments, the true game changer for banks
- The Future of Electronic Money
- Megatrends shaping the banking and financial services industry
Artificial intelligence is transforming the banking sector, enabling institutions to improve efficiency, productivity, and customer experience in a rapidly evolving financial landscape. At the same time, the rise of digital assets including cryptocurrencies, tokenized securities, and blockchain-based financial instruments, is creating new opportunities and challenges for banks.
-
- This panel will explore how banks can leverage AI to drive innovation in both traditional banking and digital asset services, while effectively managing security, compliance, and ethical considerations.
Emerging Threats, Strategies, and Innovations in the Digital Era
- How digital transformation is reshaping risk exposure and strategy
- Leveraging AI and analytics for proactive risk management
- Balancing innovation with regulatory compliance
Operations Managers Discuss Innovative Strategies, Challenges, and the Future of Banking Operations
- Current trends and practical approaches for bank back office and operations
- Driving Efficiency through Centralization, Process Optimization and Automation
- Embracing Digital Transformation in Bank Back Office and Operations function
Previous Agenda
In-depth Analysis of Corporate Client Satisfaction
Core banking transformation is no longer about replacing legacy systems, it is about recomposing the bank for agility, resilience and growth. In this keynote, Ram explores how banks can modernise their core in a phased, low-risk and outcome-driven way, leveraging modular architectures, cloud and API-led capabilities. The keynote session will highlight how a future-ready core enables faster innovation, improved operational efficiency and sustainable competitiveness, while aligning technology transformation with business strategy.
- Digital Payments, the true game changer for banks
- The Future of Electronic Money
- Megatrends shaping the banking and financial services industry
Artificial intelligence is transforming the banking sector, enabling institutions to improve efficiency, productivity, and customer experience in a rapidly evolving financial landscape. At the same time, the rise of digital assets including cryptocurrencies, tokenized securities, and blockchain-based financial instruments, is creating new opportunities and challenges for banks.
-
- This panel will explore how banks can leverage AI to drive innovation in both traditional banking and digital asset services, while effectively managing security, compliance, and ethical considerations.
Emerging Threats, Strategies, and Innovations in the Digital Era
- How digital transformation is reshaping risk exposure and strategy
- Leveraging AI and analytics for proactive risk management
- Balancing innovation with regulatory compliance
Operations Managers Discuss Innovative Strategies, Challenges, and the Future of Banking Operations
- Current trends and practical approaches for bank back office and operations
- Driving Efficiency through Centralization, Process Optimization and Automation
- Embracing Digital Transformation in Bank Back Office and Operations function

















































